Last updated: July 1, 2026 · CCPA / CPRA aligned
1. Information We Collect
iptvvv collects the minimum personal information needed to deliver our IPTV service. This includes account credentials (username and password delivered via WhatsApp), payment information (processed by our payment processors, we do not store card numbers), device information for compatibility, and anonymized usage data used to improve service quality.
2. How We Use Your Information
We use your information only to provide and maintain your subscription, process payments and deliver credentials, provide customer support via WhatsApp, improve our service, and meet legal obligations under applicable US federal and state law.
3. Data Storage and Security
Your data is stored on secure servers with industry-standard encryption. We do not sell your personal information for money. We share data only with the processors required to deliver the service, such as payment processors, and only as needed to complete your request.
4. Your Rights Under CCPA/CPRA
If you are a California resident, you have the right to know what personal information we collect, request access to or deletion of that information, correct inaccurate information, and opt out of any sale or sharing of personal information. We do not discriminate against you for exercising these rights. To make a request, contact us via our WhatsApp support.
5. WhatsApp Communications
Our primary support channel is WhatsApp. When you message us, your WhatsApp messages are processed only to fulfill your request. We do not retain WhatsApp conversation history beyond what is needed for service delivery.
6. Cookies and Tracking
Our website uses only the minimal cookies required for functionality. We do not use advertising trackers and we do not sell browsing data. Any analytics we collect is anonymized and used only to improve site performance.
7. Data Retention
We retain account information for the duration of your subscription plus 30 days after expiry. Payment records are retained as required by US tax and accounting law. You may request deletion of your account data via WhatsApp.
8. Contact for Privacy Matters
For any privacy request, contact us through our WhatsApp support. We respond to verifiable requests within the timeframes required by CCPA/CPRA.